Privacy Policy
How we collect, use, retain, and remove data from inquiry and support workflows.
Data We Collect
We collect contact details, company name, region, part information, coating material, attachments, and communication notes during inquiry, sample test, download, and after-sales workflows.
Why We Use It
- Evaluate equipment selection and process boundaries
- Arrange quotations, sample coating tests, service, and spare-parts support
- Record first-response timing and internal assignment status
- Continue communication only when the user has requested it
Retention and Deletion
Form data is used for business communication and service delivery. Users may request deletion or correction through the contact channels shown on this website.
Third-party Services
If WhatsApp, WeCom, Feishu, or email notification channels are used, the relevant data may pass through those services. Non-essential third-party embeds stay disabled until consent is given.